Terms and Conditions

Welcome to Flamez. This page details the complete terms and conditions that govern the use of all services, games, and promotions offered on our platform. By registering an account, making a deposit, and participating in games, every player confirms their full acceptance of this legally binding agreement. It is the player’s responsibility to read and understand these rules before playing. The Flamez online casino 2026 operates under these stipulations to ensure a fair and secure environment for everyone.

Player Account Rules

To use our services, an individual must register an account. The following conditions apply to all accounts:

Players must be at least 18 years of age or the legal age for gambling in their jurisdiction.
Only one account is permitted per person, household, IP address, and device.
All information provided during registration must be accurate and truthful. It is the account holder’s responsibility to keep these details up to date.
Flamez reserves the right to perform verification checks, known as Know Your Customer (KYC), at any time, particularly before processing a first withdrawal. This may require submitting documents such as a passport or driver’s license, a recent utility bill, and proof of payment method.

Payment Regulations

All financial transactions are conducted in a secure environment. Players from New Zealand can transact using NZ$.

Deposits

A minimum deposit of NZ$10 is required for most payment methods, including MiFinity, Skrill, Neteller, Apple Pay, and Google Pay. For credit or debit cards, the minimum deposit is NZ$20. Funds are typically credited instantly.

Withdrawals

The minimum withdrawal amount is NZ$20 for e-wallets like MiFinity and Skrill, and NZ$50 for a Bank Transfer. Withdrawals are processed back to the original deposit method where possible. Payouts via e-wallets are generally the fastest option. Flamez sets withdrawal limits at NZ$10,000 daily, NZ$25,000 weekly, and NZ$100,000 monthly, although these may be adjusted for VIP players.

Bonus Terms

All promotional offers, including the welcome bonus and cashback, are subject to specific terms. Unless stated otherwise, the following general rules apply:

The welcome bonus has a wagering requirement of 35x the bonus amount.
Daily Cashback offers come with a 10x wagering requirement, which is reduced to 1x for VIP players.
Bonuses have a limited validity period. For instance, Daily Cashback must be used within 24 hours of being credited.
A maximum bet limit, typically NZ$5, is often enforced while a bonus is active.
Abuse of promotions may result in the voiding of bonuses and any winnings derived from them.

Prohibited Activities

To maintain the integrity of our platform, certain activities are strictly forbidden. Engaging in any of the following may lead to immediate account closure and the forfeiture of all funds:

Creating or using multiple accounts to gain an unfair advantage.
Engaging in fraudulent or collusive behaviour with other players.
Using any software-assisted methods or techniques to manipulate game outcomes.
Attempting to exploit any bug or error in the software.

Responsible Gambling

Flamez is committed to promoting a safe gaming environment. We provide several responsible gambling tools to help players stay in control of their activity. These include options to set daily, weekly, or monthly deposit limits, take cool-off periods, or self-exclude from the platform for an extended time. If anyone has concerns about their gambling habits, they can get in touch through the Flamez contact us page for guidance.

Governing Law

These terms and conditions are governed by the laws and regulations of the Kahnawake Gaming Commission (KGC). Any disputes arising from this agreement will be resolved under the jurisdiction of the KGC. Flamez reserves the right to amend these terms at any time and will make reasonable efforts to notify players of any significant changes.